Tasks
Your Responsibilities
As Customer Service Representative, you will play a key role in supporting our international fertilizer trading activities. You will coordinate documentation, invoicing, shipment follow-up and trade finance processes while ensuring excellent customer service and operational excellence.
Key responsibilities:
- Invoicing and ERP transaction processing
- Export documentation management
- Order execution and shipment monitoring
- Customer communication and support
- Trade finance and Letter of Credit administration
- Coordination with suppliers, logistics providers, banks and internal departments
- Month-end support and reporting activities
- Process improvement and documentation compliance
Benefits
What we offer
- A dynamic international working environment within the K+S Group
- Exposure to global trade, logistics and supply chain operations
- Career development opportunities within a growing regional organization
- Competitive compensation and benefits package
- Modern office location in Dubai JLT
Company Introduction
We are a global leader in the production and distribution of high-quality mineral fertilizers and specialty products for agriculture and industry. With a strong commitment to innovation, sustainability, and customer service, we support farmers, distributors, and industry partners worldwide in achieving reliable growth and long-term success. Our operations span across multiple regions, with a strong footprint in the Middle East, Africa and Asia.
- Exposure to global trade, logistics and supply chain operations
- Career development opportunities within a growing regional organization
- Competitive compensation and benefits package
- Modern office location in Dubai JLT
Company Introduction
We are a global leader in the production and distribution of high-quality mineral fertilizers and specialty products for agriculture and industry. With a strong commitment to innovation, sustainability, and customer service, we support farmers, distributors, and industry partners worldwide in achieving reliable growth and long-term success. Our operations span across multiple regions, with a strong footprint in the Middle East, Africa and Asia.
Requirements
Your Profile
Qualifications & Experience
- Bachelor's degree in Business Administration, Supply Chain, Logistics, Finance or a related field
- 1-3 years of experience in customer service, logistics, shipping, documentation or international trade
- Experience with export documentation and Incoterms is advantageous
- Knowledge of trade finance instruments such as Letters of Credit and CAD is a plus
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office and ERP systems
- Excellent communication skills in English
- Ability to work in an international and fast-paced trading environment
Be part of our team
Our Company
This is Us
We enrich life through the sustainable extraction and refinement of minerals to indispensable products and through our working environment, which is unique. Because it stands for everything that really matters in life: Trust, team spirit and meaningfulness for 11,000 employees at 51 locations on five continents. Welcome to K + S.
